An exclusive dedicated Digital Telephone Exchange with 400 lines capacity has been installed by the BSNL, the national landline service provider. Thanks to BSNL for having provided us with optical fibre, the most sophisticated technology available today, for a distance of 4 km from the National Highway tour Residency.

All the units including Geriatric unit except the beds in Medical block are provided with a separate landline connection with STD facility. ISD facility can be extended on written request and payment.

The Residents are billed on the actual usage. On the monetary front, any special concession or discount granted to the Residency by the BSNL will not be transferred to the Residents. Temporary disconnection of landline, for whatever reason, is not feasible.

Those who avail landline telephone connection on their own and not through the Residency network, are not eligible for intercom facility. Whenever a service is required to be extended for such private connection, including payment of bills, a service charge as may be fixed will be collected. No free service will be available

Normally the services extended by the BSNL are good. The officers and staff of BSNL are highly cooperative. However, due to unforeseen contingencies beyond human control any breakdown in the system for a few hours or rarely even for a couple of days, the Residents have to bear with such inconvenience. We are helpless in such a situation. No purpose will be served in getting frustrated upon the Residency administration.

The Residents are also requested not to quarrel with or antagonize the BSNL officer / department in their bit of anger which may hamper our cordial relationship with the department and jeopardize routine services on normal days.